Confident Communication

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The Confident Communication module is presented by Rachael Spitzer, Assistant Principal at Rivendell.

It introduces the concept of a ‘shared language’ and how this can support the implementation of school policies and procedures.

This module guides schools in developing scripts for acknowledging students’ appropriate and inappropriate behaviour with a focus on what to say, when to say it and how to say it.

It gives examples of using confident communication in everyday interactions with students, when using the school’s behaviour management system and when intervening in a crisis.

The module emphasises that having a shared language and using it confidently not only empowers staff, it also provides students with a learning experience to assist them with making positive choices.